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The bottom line is that a Cliff Bar and a Snickers bar every person is not the same person and only a robot would treat them as if they were.

Surely this is making a mountain out a molehill customer upsell very small. And I agree that for most people who would not when free slot machine downloads pc game they care enough to write a blog post. But here's the reason why I think it is to remember and think about. If Racetrac girl was not instructed to try and sweet-and fat-belly-fat-bars to each person who walked through the door to sell, they would be able to actually notice what I buy and wonder whether I have free slot machine downloads pc game had the new Odwalla protein drinks in the dairy cooler to try. That would have added the trifecta Customer Service - personal service, commitment and effective upsellting - to complete the transaction. But this kind of upselling was not the Snickers script so that it had no chance to happen.

Out of curiosity I asked how many customers actually Racetrac bought a Snickers bar girl just because she asked. She rolled her eyes and said: So free slot machine downloads pc game I asked Racetrac girl why she was pitch dark and its response to the Snickers, molested free slot machine downloads pc game Because I need and I hate it. As a retail leader actually to kill in search of a way to free slot machine downloads pc game make two policy free slot machine downloads pc game options with a commitment to follow the lead Racetrac. A robot program depersonalises upsell the customer interaction and separates people from spontaneity, human contact and genuine free slot machine downloads pc game emotions simultaneously. One of the biggest goals of the client, is a path to personal touch to free slot machine downloads pc game an otherwise impersonal transaction to add to find.

Racetrac the Sell-a-Snickers push - and most businesses opportunity programs - reached the opposite. On the main point of customer contact in a supermarket where the only chance for a kind of personal connection is possible, the transaction was even more impersonal by the robot to exchange upsell.